1 hour ticket response
Prompt assistance is our paramount objective and that’s why we’ve got a team of seasoned techs who are eager to provide a rapid answer to any question that you could possibly have. Simply submit your trouble ticket from the Hosting Control Panel and we’ll reply back to you within sixty minutes at the latest. Actually, we strive hard and aim for a 20–minute tech support ticket response time.
A First–Rate Client Support Service
Our customer care team representatives have broad experience in the web hosting business and are practiced enough to supply a fast solution to your problem. If, however, the matter at hand is not within the competency of a client support engineer, the client support ticket will be sent to a developer or system administrator for additional investigation.
An Easy–to–Navigate Help Center Section
In the Hosting Control Panel you will find an easy–to–browse Help Center section where you can find quick tips on how to use our hosting services. You can find the answers to your queries in the F.A.Q. library, see more info in the web hosting account management articles or check out our educational video tutorials.
