Customer Support Channels
A 1–hour Response Guarantee
Providing top notch support without delay is our main priority, so we backup each web hosting plan with a one hour ticket answer guarantee. As soon as you present a ticket or send us an email, our customer help support team will try all they could do to deliver the most appropriate remedy for your issue and to offer advice in due time.
A Top–quality Support Service
You’re able to contact us 24x7x365 with any problem you may have related to Cowboy Web Hosting’s products. Now we have employees on duty all of the time to offer guidance whenever required. You may use the ticket system or post an e–mail whenever you want, or pick up the phone or make use of the live chat within working hours.
An Intuitive Help Section
If you need help while performing tasks within the Control Panel, you’ll be able to always click the Help button and locate your issue in the selection of articles that will pop up. We have as well turned many of the posts into video tutorials. The collection of training videos will come up if you click the Videos key available in the top right angle.