Q: Why should I move my web site? What does web site migration consist of?
A: If your present web hosting provider can no longer measure up to the demands of your site, or if you face continual network downtime, or if you are made to wait for hours for the customer care staff to reply back to you, it might be a clever idea to switch your provider, i.e. to move all the files for your websites along with your databases from your current provider to your future provider. At Cowboy Web Hosting, we know that this can often be difficult & time–consuming. That’s why we’ll perform all that for you for free!Our highly proficient technical team representatives will migrate your site content from your present web hosting provider to us. Our techs have got a lot of experience migrating web sites and can take care of everything – from a traditional WordPress–driven blog or Joomla™ CMS–based site, to a highly complex, custom–built web application.
Q: How long will it take for my site to be migrated to your platform?
A: While we can’t give you a precise time window, because there are a lot of variables, including the physical size of the web files and databases, the location of the current host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we’ll try our very best to move your web site within 48h, and in some cases – within 24h (in case the content is not very large).
Q: My personal privacy concerns me. What info do you need to have?
A: We do not gather any sensitive info. We will require, however, the login information for your old hosting account as well as the name of the site that you want to migrate.
Q: I give you access to delicate data. How can I be sure that you won’t abuse it?
Q: How about downtime? Will my web site be unavailable?
A: While we migrate your site, it will be available both in your web hosting account with us and in your account with your former web hosting provider. After the migration is finished, we will make certain that everything is functioning properly and that the integrity of your content is not compromised prior to informing you that the transfer is done. After that, we will tell you how to move the domain to your web hosting account with us and how to edit your DNS resource records.
Q: Will my present hosting provider need to provide any info/assistance?
A: While we transfer your website content, your web hosting provider won’t be aware of the migration at all. We will never touch base with them in any way.
Q: Does it make a difference what platform my present provider is using?
A: We support all Linux–based hosting platforms. Fundamentally, if we can gain access to your Control Panel, we’ll be able to migrate your website.The only platforms that we do not support are closed–source web site building platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.